AWS issues causing delayed processing of inbound, and outbound SMTP and APIs

Incident Report for MailChannels

Resolved

This incident has been resolved.

Posted Sep 19, 2023 - 06:07 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 18, 2023 - 19:34 PDT

Identified

AWS expected resolution in 60 to 90 minuets

Posted Sep 18, 2023 - 17:07 PDT

This incident affected: Outbound Filtering (SMTP Service, Host Console, Reseller API) and Inbound Filtering (SMTP Service, Domain Console, Inbound API).