Resolved -
This incident has been resolved.
Mar 28, 13:40 PDT
Update -
Recovery is now complete. Emails in the queues have been cleared out.
If you are continuing to see any issues, please reach out to us at support@mailchannels.com
Mar 28, 13:40 PDT
Monitoring -
Emails are still backed up in our queues and are being delivered slowly.
If you are continuing to see any issues, please reach out to us at support@mailchannels.com
Mar 28, 12:13 PDT
Identified -
We have implemented a fix. Emails are still backed up in our queues and are being delivered slowly.
Mar 28, 11:44 PDT
Update -
We have identified the root cause and are working on fixing the issue. At this point, email delivery is delayed or backed up in your mail servers.
Mar 28, 10:47 PDT
Investigating -
Severity Level: 3
We are currently investigating higher than normal connection latency that might have an impact on email delivery services.
Mar 28, 09:58 PDT