All Systems Operational
SMTP Services   ? Operational
90 days ago
100.0 % uptime
Today
Reseller API   ? Operational
90 days ago
99.87 % uptime
Today
Cloud Console   ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
SMTP Connection Latency ?
Fetching
Average SMTP Session Duration ?
Fetching
Past Incidents
Sep 25, 2017

No incidents reported today.

Sep 24, 2017

No incidents reported.

Sep 23, 2017

No incidents reported.

Sep 22, 2017

No incidents reported.

Sep 21, 2017

No incidents reported.

Sep 20, 2017
Resolved - We have now identified and resolved the performance issues with the Reseller API.

If you have any questions or concerns, please contact MailChannels Support (support@mailchannels.com)
Sep 20, 16:14 PDT
Investigating - Our automated systems have detected possible performance issues with the Reseller API. We are currently investigating and will provide an update soon.
Sep 20, 16:05 PDT
Resolved - The issue has been resolved as of 12 PM PST. Unfortunately, we haven't been able to restore the logs between 3:20 AM PST and 12 PM PST. The impact components are the dashboard and logs in the cloud console. There has been no impact on email deliveries. If you have any specific questions about the issue, please reach out to support@mailchannels.com.

Rest assured, we are looking at ways to improve the resiliency of the system.
Sep 20, 15:22 PDT
Identified - The issue has been identified and a fix is being implemented.
Sep 20, 14:57 PDT
Investigating - We have identified an issue with the cloud console. The logs are unavailable in the cloud console. We are still fixing the issue. We will update the impact of this issue once we have a solution in place.
Sep 20, 09:27 PDT
Resolved - We have identified and fixed the issues with the cloud console.
Sep 20, 01:08 PDT
Investigating - Severity Level: 3

Our automated systems have detected possible performance problems with cloud console. We are currently investigating.
Sep 20, 00:20 PDT
Sep 19, 2017

No incidents reported.

Sep 18, 2017

No incidents reported.

Sep 17, 2017

No incidents reported.

Sep 16, 2017

No incidents reported.

Sep 15, 2017

No incidents reported.

Sep 14, 2017

No incidents reported.

Sep 13, 2017

No incidents reported.

Sep 12, 2017

No incidents reported.

Sep 11, 2017

No incidents reported.