All Systems Operational
SMTP Services ? Operational
Reseller API ? Operational
Cloud Console ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
SMTP Connection Latency ?
Fetching
Average SMTP Session Duration ?
Fetching
Past Incidents
Feb 22, 2017

No incidents reported today.

Feb 21, 2017

No incidents reported.

Feb 20, 2017
Resolved - This incident has been resolved.
Feb 20, 17:03 PST
Investigating - Our automated systems have detected possible performance issues with the Reseller API. We are currently investigating and will provide an update soon.
Feb 20, 17:03 PST
Resolved - The issues are now resolved. Please don't hesitate to contact Support if you have any issues (support@mailchannels.com)
Feb 20, 09:53 PST
Monitoring - We have tweaked our systems and the issue is now resolved. We are continuing to monitor the situation.
Feb 20, 07:28 PST
Identified - We are seeing increased rates of DNS errors. We are investigating.
Feb 20, 06:02 PST
Feb 19, 2017

No incidents reported.

Feb 18, 2017
Resolved - We identified and fixed the DNS issue. The platform has been stable for the last few hours. Mails that were queues have all been drained out. We will provide a more detailed report in the next couple of days about the issue. If you are still seeing any issues, please contact support@mailchannels.com
Feb 18, 07:14 PST
Identified - The DNS issue is still not completely resolved. We are working on getting this fixed.
Feb 17, 21:07 PST
Monitoring - We have now identified and fixed the DNS issue that caused today's failure. We are working with our service provider to ensure that this kind of issue does not happen again. We are continuing to monitor the situation. If there are mails in your queue, you may want to flush the queue. In case of any issues, please contact support@mailchannels.com
Feb 17, 19:46 PST
Identified - Our service provider is experiencing DNS issues. This has resulted in degraded performance of our email platform. You might experience intermittent authentication failures as a result of this. We are working on getting this resolved. We will update the status as we work through the issue.
Feb 17, 13:56 PST
Resolved - This incident has been resolved.
Feb 18, 00:55 PST
Investigating - Our automated systems have detected possible performance issues with the Reseller API. We are currently investigating and will provide an update soon.
Feb 17, 23:54 PST
Feb 17, 2017
Resolved - This incident has been resolved.
Feb 17, 23:06 PST
Investigating - Our automated systems have detected possible performance issues with the Reseller API. We are currently investigating and will provide an update soon.
Feb 17, 22:55 PST
Resolved - This incident has been resolved.
Feb 17, 22:36 PST
Investigating - Our automated systems have detected possible performance issues with the Reseller API. We are currently investigating and will provide an update soon.
Feb 17, 21:28 PST
Resolved - This incident has been resolved.
Feb 17, 21:26 PST
Investigating - Our automated systems have detected possible performance issues with the Reseller API. We are currently investigating and will provide an update soon.
Feb 17, 21:09 PST
Resolved - This incident has been resolved.
Feb 17, 20:46 PST
Investigating - Our automated systems have detected possible performance issues with the Reseller API. We are currently investigating and will provide an update soon.
Feb 17, 20:19 PST
Resolved - This incident has been resolved.
Feb 17, 18:33 PST
Investigating - Our automated systems have detected possible performance issues with the Reseller API. We are currently investigating and will provide an update soon.
Feb 17, 18:23 PST
Feb 16, 2017

No incidents reported.

Feb 15, 2017

No incidents reported.

Feb 14, 2017

No incidents reported.

Feb 13, 2017

No incidents reported.

Feb 12, 2017

No incidents reported.

Feb 11, 2017

No incidents reported.

Feb 10, 2017

No incidents reported.

Feb 9, 2017

No incidents reported.

Feb 8, 2017

No incidents reported.