MailChannels Status

All Systems Operational

Outbound Filtering Operational

SMTP Service Operational

Host Console Operational

Reseller API Operational

Inbound Filtering Operational

SMTP Service Operational

Domain Console Operational

Inbound API Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Outbound Filtering - SMTP Connection Latency

Fetching

Outbound Filtering - Average SMTP Delivery Latency

Fetching

Inbound Filtering - Average SMTP Session Duration

Fetching

Past Incidents

Jan 27, 2021

No incidents reported today.

Jan 26, 2021

Reseller API Degradation

Resolved - We have now identified and resolved the performance issues with the Reseller API.

If you have any questions or concerns, please contact MailChannels Support (support@mailchannels.com)
Jan 26, 11:37 PST

Update - Our automated systems have detected possible performance issues with the Reseller API. We are currently investigating and will provide an update soon.
Jan 26, 11:35 PST

Investigating - Our automated systems have detected possible performance issues with the Reseller API. We are currently investigating and will provide an update soon.
Jan 26, 11:35 PST

Cluster upgrade Tuesday Jan 26th 7AM PST

Completed - The scheduled maintenance has been completed.
Jan 26, 07:54 PST

Verifying - Verification is currently underway for the maintenance items.
Jan 26, 07:38 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 26, 07:00 PST

Scheduled - We will be undergoing scheduled maintenance during this time, we do not expect an impact on services, but some services may experience brief delays.
Jan 25, 11:02 PST

Jan 25, 2021

No incidents reported.

Jan 24, 2021

No incidents reported.

Jan 23, 2021

No incidents reported.

Jan 22, 2021

No incidents reported.

Jan 21, 2021

No incidents reported.

Jan 20, 2021

Emergency Maintenance

Completed - The scheduled maintenance has been completed.
Jan 20, 15:31 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 11:26 PST

Scheduled - We have identified an issue in one of our filtering clusters, and require emergency maintenance to fix it. During this maintenance, traffic will be diverted to the second cluster. We do not expect there to be any impact on mail traffic.
Jan 20, 11:24 PST

Jan 19, 2021

No incidents reported.

Jan 18, 2021

No incidents reported.

Jan 17, 2021

No incidents reported.

Jan 16, 2021

No incidents reported.

Jan 15, 2021

No incidents reported.

Jan 14, 2021

No incidents reported.

Jan 13, 2021

No incidents reported.