All Systems Operational
SMTP Services   ? Operational
90 days ago
99.83 % uptime
Today
Reseller API   ? Operational
90 days ago
99.68 % uptime
Today
Cloud Console   ? Operational
90 days ago
99.8 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
SMTP Connection Latency ?
Fetching
Average SMTP Session Duration ?
Fetching
Past Incidents
Nov 22, 2017

No incidents reported today.

Nov 21, 2017

No incidents reported.

Nov 20, 2017

No incidents reported.

Nov 19, 2017

No incidents reported.

Nov 18, 2017

No incidents reported.

Nov 17, 2017
Resolved - We have now identified and resolved the performance issues with the Reseller API.

If you have any questions or concerns, please contact MailChannels Support (support@mailchannels.com)
Nov 17, 14:42 PST
Update - Our automated systems have detected possible performance issues with the Reseller API. We are currently investigating and will provide an update soon.
Nov 17, 14:17 PST
Update - Our automated systems have detected possible performance issues with the Reseller API. We are currently investigating and will provide an update soon.
Nov 17, 14:17 PST
Investigating - Our automated systems have detected possible performance issues with the Reseller API. We are currently investigating and will provide an update soon.
Nov 17, 14:17 PST
Nov 16, 2017
Resolved - This incident has been resolved.
Nov 16, 07:06 PST
Investigating - Severity Level: 3

We are currently investigating higher than normal connection latency that might have an impact on email delivery services.
Nov 15, 23:45 PST
Nov 15, 2017
Resolved - This incident has been resolved.
Nov 15, 08:23 PST
Investigating - Severity Level: 3

We are currently investigating higher than normal connection latency that might have an impact on email delivery services.
Nov 15, 04:33 PST
Nov 14, 2017
Resolved - Monitor inaccurately showing smtp.mailchannnels.ch as having an issues
Nov 14, 13:55 PST
Investigating - Severity Level: 3

We are currently investigating higher than normal connection latency that might have an impact on email delivery services.
Nov 14, 08:30 PST
Resolved - This incident has been resolved.
Nov 14, 07:19 PST
Investigating - Severity Level: 3

We are currently investigating higher than normal connection latency that might have an impact on email delivery services.
Nov 13, 19:08 PST
Nov 13, 2017
Resolved - This incident has been resolved.
Nov 13, 08:54 PST
Investigating - Severity Level: 3

We are currently investigating higher than normal connection latency that might have an impact on email delivery services.
Nov 13, 07:04 PST
Nov 12, 2017
Resolved - This incident has been resolved.
Nov 12, 18:33 PST
Investigating - Severity Level: 3

We are currently investigating higher than normal connection latency that might have an impact on email delivery services.
Nov 12, 14:13 PST
Resolved - This incident has been resolved.
Nov 12, 14:12 PST
Investigating - Severity Level: 3

We are currently investigating higher than normal connection latency that might have an impact on email delivery services.
Nov 12, 13:42 PST
Resolved - This incident has been resolved.
Nov 12, 12:33 PST
Investigating - Severity Level: 3

We are currently investigating higher than normal connection latency that might have an impact on email delivery services.
Nov 12, 11:40 PST
Resolved - This incident has been resolved.
Nov 12, 09:51 PST
Investigating - Severity Level: 3

We are currently investigating higher than normal connection latency that might have an impact on email delivery services.
Nov 12, 09:15 PST
Nov 11, 2017
Resolved - This incident has been resolved.
Nov 11, 15:30 PST
Investigating - Severity Level: 3

We are currently investigating higher than normal connection latency that might have an impact on email delivery services.
Nov 11, 11:04 PST
Nov 10, 2017
Resolved - This incident has been resolved.
Nov 10, 02:06 PST
Update - Our automated systems have detected possible performance issues with the Reseller API. We are currently investigating and will provide an update soon.
Nov 10, 01:23 PST
Update - Our automated systems have detected possible performance issues with the Reseller API. We are currently investigating and will provide an update soon.
Nov 10, 01:23 PST
Update - Our automated systems have detected possible performance issues with the Reseller API. We are currently investigating and will provide an update soon.
Nov 10, 01:22 PST
Update - Our automated systems have detected possible performance issues with the Reseller API. We are currently investigating and will provide an update soon.
Nov 10, 01:22 PST
Update - Our automated systems have detected possible performance issues with the Reseller API. We are currently investigating and will provide an update soon.
Nov 10, 00:24 PST
Investigating - Our automated systems have detected possible performance issues with the Reseller API. We are currently investigating and will provide an update soon.
Nov 10, 00:24 PST
Nov 9, 2017
Resolved - This incident has been resolved.
Nov 9, 22:59 PST
Investigating - Severity Level: 3

We are currently investigating higher than normal connection latency that might have an impact on email delivery services.
Nov 9, 22:23 PST
Resolved - We have now identified and resolved the performance issues with the Reseller API.

If you have any questions or concerns, please contact MailChannels Support (support@mailchannels.com)
Nov 9, 22:09 PST
Update - Console access has been restored now.
Nov 9, 21:52 PST
Identified - Mail flow has been restored. The mails should be clearing from your queues now. Please flush your queues.
Nov 9, 21:21 PST
Update - Our automated systems have detected possible performance issues with the Reseller API. We are currently investigating and will provide an update soon.
Nov 9, 18:28 PST
Update - Our automated systems have detected possible performance issues with the Reseller API. We are currently investigating and will provide an update soon.
Nov 9, 18:28 PST
Update - Our automated systems have detected possible performance issues with the Reseller API. We are currently investigating and will provide an update soon.
Nov 9, 18:28 PST
Investigating - Severity Level: 3

We are currently investigating higher than normal connection latency that might have an impact on email delivery services.
Nov 9, 17:58 PST
Nov 8, 2017

No incidents reported.