Scheduled Backend Maintenance

Scheduled Maintenance Report for MailChannels

Completed

The scheduled maintenance has been completed.

Posted Jan 25, 2025 - 11:00 PST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jan 25, 2025 - 07:00 PST

Scheduled

Dear Valued Customer,

We want to inform you about upcoming scheduled maintenance that will temporarily affect certain system functionalities.

MAINTENANCE WINDOW
Date: January 25th, 2025
Time: 7:00 AM - 9:00 AM PST
Duration: 2 hours

AFFECTED SERVICES
During this maintenance window, the following operations will be temporarily disabled:

Domain Management:
- Creating new inbound domains
- Updating existing domain settings
- Modifying domain aliases
- Adding or modifying recipient configurations

Account Management:
- Plan changes
- New user signups

Inbound and Reseller API:
- Creating new API keys
- Updating existing API keys
- Adding or removing items from block lists
- Adding or removing items from safe lists
- Creating new subaccounts
- Deleting existing subaccounts

WHAT TO EXPECT
- The Host Console and Domain console will remain inaccessible for all other functions not listed above
- Existing configurations will continue to operate normally
- No service interruption to email sending or receiving

PREPARATION NEEDED
If you anticipate needing to make changes to any of the affected services, please complete them before the maintenance window begins.

SUPPORT
Our support team will be available throughout the maintenance window. If you have any questions or concerns, please don't hesitate to reach out.

Thank you for your understanding as we work to maintain and improve our services.

Posted Jan 10, 2025 - 14:13 PST

This scheduled maintenance affected: Outbound Filtering (Host Console, Reseller API) and Inbound Filtering (Domain Console, Inbound API).