High SMTP Connection Latency

Incident Report for MailChannels

Resolved

This incident has been resolved.
Posted Jan 29, 2025 - 16:54 PST

Monitoring

We are monitoring for any issues. The service is stable. All messages that were queued in our systems have been delivered.
Posted Jan 29, 2025 - 15:45 PST

Update

Latency is resolving we are continuing to investigate the issue.
Posted Jan 29, 2025 - 14:51 PST

Update

We are continuing to investigate the issue.
Posted Jan 29, 2025 - 14:10 PST

Investigating

We are currently investigating higher than normal connection latency that might have an impact on email delivery services.
Posted Jan 29, 2025 - 13:18 PST
This incident affected: Outbound Filtering (SMTP Service).