Delays in email deliveries

Incident Report for MailChannels

Resolved

The queues are now at normal levels.

If you are still seeing any issues, please contact support@mailchannels.com

Posted Oct 24, 2019 - 16:18 PDT

Monitoring

We have identified the issue that was causing our queues to increase. A fix has been deployed. Queues are now at normal levels. We are continuing to monitor

Posted Oct 24, 2019 - 16:01 PDT

Investigating

We are investigating reports of delays in email deliveries to recipients. We are seeing increased queues. We will provide an update as soon as we have more information.

Posted Oct 24, 2019 - 15:06 PDT

This incident affected: Outbound Filtering (SMTP Service).