High SMTP Connection Latency

Incident Report for MailChannels

Resolved

This incident has been resolved.
Posted Oct 09, 2024 - 15:15 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 09, 2024 - 15:14 PDT

Investigating

Severity Level: 3

We are currently investigating higher than normal connection latency that might have an impact on email delivery services.
Posted Oct 09, 2024 - 14:13 PDT