Messages sent via outbound filtering are being delayed

Incident Report for MailChannels

Resolved

The issue has been resolved, messages are no longer being delayed. All messages have been flushed from our internal queues. If Any messages have not been delivered, or you have any other concerns, please open a ticket at support@mailchannels.com.
Posted May 21, 2022 - 08:31 PDT

Monitoring

We have resolved the delivery delays. We are continuing to monitor the status of the service, as well as flushing queued messages that were caught by the delays.
Posted May 21, 2022 - 07:33 PDT

Identified

We have identified the source of the issue, and are working on a fix.
Posted May 21, 2022 - 07:02 PDT

Update

We are continuing to investigate this issue.
Posted May 21, 2022 - 06:57 PDT

Investigating

Currently, many messages sent via our outbound filtering system are being delayed. We are investigating the issue.
Posted May 21, 2022 - 05:31 PDT
This incident affected: Outbound Filtering (SMTP Service).