Delays in message delivery.

Incident Report for MailChannels

Resolved

This incident has been resolved.

Posted Aug 03, 2024 - 05:28 PDT

Update

We are continuing to monitor for any further issues.

Posted Aug 03, 2024 - 04:53 PDT

Monitoring

We have identified the issue as a problem with network connectivity to our egress nodes. Traffic has been redirected away from the affected nodes.

Mail delivery is functioning normally, however, there may be larger than normal delays as we work through the queues.

Posted Aug 03, 2024 - 04:29 PDT

Investigating

We are aware of delays in message delivery, for both inbound and outbound filtering. We are investigating the issue.

Posted Aug 03, 2024 - 04:17 PDT

This incident affected: Outbound Filtering (SMTP Service) and Inbound Filtering (SMTP Service).