Increased Delays in Mail Delivery

Incident Report for MailChannels

Resolved

All mail queues have been cleared. This incident is resolved.

Posted Jul 23, 2021 - 00:19 PDT

Monitoring

We have implemented a workaround to avoid the failed networking component. Delayed messages are now being delivered. It may take some time before all delayed messages have been delivered. We are continuing to monitor the situation.

Posted Jul 22, 2021 - 22:57 PDT

Identified

We have identified a networking issue that is causing delivery delays. We are attempting to route around the issue.

No messages have been lost.

Posted Jul 22, 2021 - 22:45 PDT

Investigating

We are currently investigating this issue.

Posted Jul 22, 2021 - 22:20 PDT

This incident affected: Outbound Filtering (SMTP Service) and Inbound Filtering (SMTP Service).