MailChannels Status

All Systems Operational

Outbound Filtering Operational

SMTP Service Operational

Host Console Operational

Reseller API Operational

Inbound Filtering Operational

SMTP Service Operational

Domain Console Operational

Inbound API Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Outbound Filtering - SMTP Connection Latency

Fetching

Outbound Filtering - Average SMTP Delivery Latency

Fetching

Inbound Filtering - Average SMTP Session Duration

Fetching

Past Incidents

Mar 31, 2023

No incidents reported today.

Mar 30, 2023

High SMTP Connection Latency

Resolved - We have added extra resources
Mar 30, 07:04 PDT

Investigating - Severity Level: 3

We are currently investigating higher than normal connection latency that might have an impact on email delivery services.
Mar 30, 05:43 PDT

Mar 29, 2023

No incidents reported.

Mar 28, 2023

High SMTP Connection Latency

Resolved - This incident has been resolved.
Mar 28, 13:40 PDT

Update - Recovery is now complete. Emails in the queues have been cleared out.

If you are continuing to see any issues, please reach out to us at support@mailchannels.com
Mar 28, 13:40 PDT

Monitoring - Emails are still backed up in our queues and are being delivered slowly.

If you are continuing to see any issues, please reach out to us at support@mailchannels.com
Mar 28, 12:13 PDT

Identified - We have implemented a fix. Emails are still backed up in our queues and are being delivered slowly.
Mar 28, 11:44 PDT

Update - We have identified the root cause and are working on fixing the issue. At this point, email delivery is delayed or backed up in your mail servers.
Mar 28, 10:47 PDT

Investigating - Severity Level: 3

We are currently investigating higher than normal connection latency that might have an impact on email delivery services.
Mar 28, 09:58 PDT

Mar 27, 2023

No incidents reported.

Mar 26, 2023

No incidents reported.

Mar 25, 2023

No incidents reported.

Mar 24, 2023

No incidents reported.

Mar 23, 2023

No incidents reported.

Mar 22, 2023

No incidents reported.

Mar 21, 2023

No incidents reported.

Mar 20, 2023

No incidents reported.

Mar 19, 2023

No incidents reported.

Mar 18, 2023

No incidents reported.

Mar 17, 2023

No incidents reported.